Account Management

Delete your account.

We respect your right to remove your data from PrimeFish. Here's exactly what happens and how to request it.

How to request deletion
1

Send an email from your registered address

Write to us at maya@vertigrove.com from the email address linked to your PrimeFish account.

2

Include your name and mobile number

To confirm your identity, mention the full name and mobile number you registered with. Use the subject line "Account Deletion Request" so we spot it quickly.

3

We confirm and delete within 7 business days

Once we verify your identity, your account and all personal data will be permanently removed. You'll receive a confirmation email when it's done.

What gets deleted
  • Your account profile — name, email address, and mobile number
  • Saved delivery addresses and location preferences
  • Order history and any active subscription records
  • Testimonials or feedback you've submitted through the app
  • Push notification preferences and all app settings
A note on financial records — To comply with Indian tax and accounting regulations, anonymised transaction records (order amounts and dates, with no personal identifiers) may be retained for up to 7 years as required by law. These records cannot be used to identify you.

Ready to proceed? Send us an email and we'll take care of the rest.

✉  Request Account Deletion Or write directly to maya@vertigrove.com